Then you need to pay a little visit to the red binder!
"I have compiled a red 'Master Reference' binder for everyone in the work place.
Inside this binder you will find 'solutions' to everyday problems.
If you are having problems with the photocopier, difficulty dealing with co-workers, having computer problems, customer problems, personal problems, or any kind of problem, please come and get the red binder and it will help you through your issue.
Use the red binder for all issues...it is guaranteed to make you stress-free and relaxed."